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Karen
Joffe
As a mediator, she has facilitated resolution of a wide range of commercial and community disputes working with both management and staff. She has specific experience with issues related to diversity, disability and age; and, has facilitated resolution in highly charged disputes. She has over 300 hours of training in mediation and negotiation; and, is a graduate of three Harvard Negotiation Project workshops and other programs on business, community, and multi-party mediation and facilitation. Working Diplomacy grew out of the consulting practice which Karen Joffe founded, in 1993, Public Issues Management, to help businesses respond to consumer demands for action on environmental and privacy concerns. Clients have included Williams-Sonoma, the Direct Marketing Association, the Urban and Regional Information Systems Association, and the Plastic Loose Fill Council. From 1985, until launching her business, Karen worked for Williams-Sonoma. Karen is a court-approved mediator for Santa Clara County Superior Court and San Mateo County Superior and Municipal Courts, and a community mediator with Mediation Services of Castro Valley, CA. She has spoken and written for professional groups. The San Francisco Examiner, featured her twice in articles and an OpEd commentary. Media interviews include CNN Headline News; and KCAL-TV, Los Angeles. She is a graduate of the University of California at Berkeley, in Conservation of Natural Resources.
Working
Diplomacy tel
510-654-9114 or
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aren
Joffe is a mediator and facilitator with over 20 years
experience in business and community
affairs.
She focuses on building cooperation within organizations to
improve employee performance and customer satisfaction.
Karen Joffe founded Working Diplomacy, in 1999, to help
organizations with these needs.